Refund policy

Refund & Return Policy

Last Updated: 11/15/25

Because Chosslife products are print-on-demand and produced specifically for each order, we do not accept returns or refunds except for damaged, defective, or incorrect items.

1. All Sales Are Final

We do not accept returns, exchanges, or refunds for:

  • Wrong size ordered

  • Buyer’s remorse

  • Color variations

  • Changes of mind

All products are made to order by Printful, so returns cannot be restocked.

2. Damaged or Incorrect Items

If your item arrives damaged or incorrect, we will replace it at no cost.

To request a replacement:

Contact us at [Insert email] within 7 days of delivery and include:

  • Order number

  • Description of the issue

  • Clear photos of the item and packaging

Printful will review and process approved replacement claims.

3. Lost Packages

If a package is lost due to carrier issues, we will help coordinate a claim, but we are not responsible for carrier errors or stolen packages.

4. Order Changes & Cancellations

Because production begins immediately, orders cannot be changed or canceled once submitted to Printful.

5. Contact

If you have an issue, please us our contact us form or reach out at:
chosslifebrands@gmail.com